Effective Date: February 5, 2026

Nicorob Corporation dba SERVPRO of Mill Basin, Flatlands (Team Allen) (the “Company”) respects the privacy concerns of the users of its website and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.

1. SMS Terms & Conditions (A2P Compliance)

By subscribing to Nicorob Corporation dba SERVPRO of Mill Basin, Flatlands SMS services, you agree to receive text messages from us. The Company will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience.

Text / SMS Marketing: If you choose to opt-in to SMS communications, you will receive text messages at the mobile number you provide.

Frequency of Messages: Message frequency may vary based on your orders, restoration project activity, and ongoing service updates. You will receive messages relevant to your transactions and occasional promotional updates.

Opt-Out and Support Options: You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your unsubscription. Should you wish to re-subscribe,

you may text “START” to receive SMS messages again. For assistance, text “HELP” or contact [email protected].

Wireless Carrier Rates and Services: Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Confidentiality: We will maintain the confidentiality of your mobile number. No mobile information will be shared with third parties or affiliates for marketing or

promotional purposes. The categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to the Company.

2. Use of Information

As a general policy, no personally identifiable information, such as your name, address, phone number, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.

The Site’s various mailing lists, downloads, special offers, registration forms, and surveys may request that you give us contact information. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our restoration products, services and the contents of the Site. The Company may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. ####

3. Children Age 16 and Under The Company recognizes the special obligation to protect personally identifiable information obtained from children age 16 and under. AS SUCH, IF YOU ARE 16 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 16 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.

4. Use of Cookies

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent.

5. Malware/Spyware/Viruses

Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software. Data may be used by third parties to target advertising on other sites based on your online activity.

6. Transfer of Information Across National Borders

Our site and various information we collect are operated on servers located in various jurisdictions, including the United States. When you access or use the Site and/or our services, personal information about you may be transferred outside the country in which you are situated. The Company’s policies ensure that such personal information is protected to the same standard when processed by any Company entity or office around the world.

7. Your Access to and Control Over Your Personally Identifiable Information

At any time, but only once per calendar year, or as otherwise required under applicable law, users may contact Company to review the personally identifiable information that Company has collected about you. To review or delete your information, please email us at [email protected] with the subject line: “Personal Information Review Request.”

8. Data security and protection:

Security/How Your Personally Identifiable Information Is Protected: Security for all personally identifiable information is extremely important to us. We have implemented technical, administrative, and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use. We also protect your personally identifiable information offline. Only employees who need the information to perform a specific job (for example, project management or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure, firewalled environment. We continually review all such measures and update them when appropriate. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.